Try it risk-free

Our 90-day money-back guarantee

We want you to try Nibby without any worry. If you're not happy with your first order, whether your dog isn't keen on the taste or it's just not right for your dog, email us within 90 days of delivery and we'll refund the product price. No need to send back opened packs.

  • Valid on your first order of each product
  • One claim per customer or household
  • Unopened packs from any order can be returned within 90 days
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How to claim

Three simple steps

  1. Email our support team

    Send us your order number and a short note on how it went.

  2. We confirm your claim

    We reply within 1 business day. Opened packs don't need to be returned. We may ask you to send back any sealed packs.

  3. Refund to your original payment

    Once your claim is confirmed, we refund the product price to the payment method you used.

Full guarantee terms

Read the full terms in our Refund Policy.

Questions about your order?

We're happy to help with anything, from your guarantee to your subscription.