Frequently asked questions

Nibby is a tasty soft chew for dogs, made with ingredients chosen to support hips, joints and mobility. One chew a day, as part of their normal routine.

Nibby is made for dogs of all sizes from 6 months, and especially for senior and larger dogs who are starting to slow down. For puppies under 6 months, ask your veterinarian first.

Every ingredient and its amount per serving of 2 chews is printed on the label. You can also see the full list on our ingredients page.

We've worked hard on the taste, but every dog has their own opinions. If yours isn't a fan, your first order is covered by our 90-day money-back guarantee. Just get in touch and we'll sort it out.

If your dog takes any medication or is under veterinary care, please ask your veterinarian before starting Nibby or any new supplement. Bring the label along: every ingredient and amount is listed on it.

It depends on your dog's weight: 1 chew a day per 25 lbs of body weight. Up to 25 lbs: 1 chew · 26–50 lbs: 2 chews · 51–75 lbs: 3 chews · 76 lbs and up: 4 chews. Best given just before mealtime. If you're unsure, start with the lower amount for the first week. One jar (30 chews) lasts about 30 days for dogs up to 25 lbs, 15 days for 26–50 lbs, 10 days for 51–75 lbs and about a week for dogs over 75 lbs.

Give them with a meal or as a snack during the day. For fussy eaters you can break a chew into pieces and mix it into their food. Always make sure fresh water is available.

Every dog is different. Joint support is a daily habit, so give Nibby every day for at least 8 weeks before deciding how it's going. Consistency matters more than anything.

Nibby is made for dogs 6 months and older. For puppies under 6 months, or dogs that are pregnant, nursing or on medication, please ask your veterinarian first.

Nothing. Shipping is always free, on every order.

Orders usually ship within 1–2 business days and usually arrive within 3–6 business days after that. You'll get a tracking link by email as soon as your order ships.

We currently ship to addresses in the United States. Shipping is always free.

Subscribe and your chews arrive automatically on the schedule shown for your pack, so you never run out. The subscription price and delivery frequency are shown on the product page before you check out.

Yes, anytime. You can skip a delivery, pause or cancel from your account, or just email us and we'll do it for you. No commitment.

Yes. You can change your pack and delivery frequency from your account at any time before your next order is processed.

If you're not happy with your first order of Nibby, let us know within 90 days of delivery and we'll refund the product price. You don't need to send back opened packs. Unopened packs from any order can be returned within 90 days. See our guarantee page for the full terms.

Email our support team with your order number and a short note on how it went. We reply within 1 business day and refund the product price to your original payment method.